Protect participant data, meet NDIS compliance, and build digital confidence with free tools and resources curated by Vivek Mahajan.
Protect participant data, meet NDIS compliance, and build digital confidence with free tools and resources curated by Vivek Mahajan.
Effective Date: May 20, 2025
Welcome to cyber.guide, a website operated by A3V Group Pty Ltd, providing free cybersecurity resources for NDIS providers. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the NDIS Code of Conduct. We are committed to safeguarding your privacy and ensuring transparency in our data practices.
cyber.guide is hosted in Victoria, Australia, and operated by A3V Group Pty Ltd. For privacy-related inquiries, contact us at:
We collect personal information necessary for our functions, such as providing resources, responding to inquiries, and improving our services. This may include:
We do not collect sensitive information (e.g., health or disability details) unless voluntarily provided with your informed consent, in line with the NDIS Code of Conduct.
We collect personal information:
We use your personal information to:
We will only send marketing communications or share your information for marketing purposes if you provide explicit consent.
We may disclose personal information to:
While we primarily store data in Australia, some third-party services (e.g., AWS, Azure, or Mailchimp) may process or store data on servers located overseas. We ensure these providers comply with privacy standards equivalent to the APPs or obtain your consent before transferring data overseas, as required by APP 8.
We store personal information securely, primarily on servers in Australia, using industry-standard encryption and access controls. For data stored overseas, we ensure compliance with Australian privacy laws. We take reasonable steps to protect your information from misuse, loss, or unauthorized access, as required by the Privacy Act 1988 (Cth). However, no online transmission is completely secure, and we cannot guarantee absolute security.
Our website uses cookies for analytics (e.g., tracking page visits via Google Analytics) and functionality (e.g., remembering user preferences). You can disable cookies in your browser, but this may affect website performance.
Under APP 12 and 13, you have the right to:
Contact us at hello@cyber.guide to make a request. We will respond within 30 days, and there is no charge for access or corrections.
If you believe we have mishandled your personal information, contact us at hello@cyber.guide. We will investigate and respond within 30 days, per our Complaints Management System and the NDIS Code of Conduct. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
The cybersecurity resources on cyber.guide are provided for informational purposes only and do not constitute professional advice. A3V Group Pty Ltd and its associated company, Livlly Technologies, make no representations or warranties regarding the accuracy, completeness, or suitability of these resources. Use of the resources is at your own risk, and neither A3V Group Pty Ltd nor Livlly Technologies are liable for any loss, damage, or consequences arising from reliance on or use of the resources, to the extent permitted by law.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the effective date will be revised. If required by law, we will seek your consent for significant changes.
This Privacy Policy is governed by the laws of Victoria, Australia, and the Commonwealth of Australia. Any disputes will be resolved in accordance with these laws.
Contact Us: For questions or concerns, reach out at hello@cyber.guide or 104/12, Ormond Boulevard, Bundoora, VIC 3083, Australia.
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We believe in compassionate care—protecting the systems that support participants while ensuring compliance with NDIS standards.
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All Cyber.Guide resources are fact-checked, updated quarterly, and aligned with ACSC’s Essential Eight and NDIS Practice Standards.
