Protecting NDIS Participant Data: Preventing Insider Threats
Introduction In May 2025, a major cybersecurity breach exposed the private information of 43,000 NDIS participants when an employee shared sensitive data with friends for business solicitation. This incident highlights the growing risk of insider threats—whether intentional or accidental—for NDIS providers. At cyber.guide, we empower providers to protect vulnerable participants by offering free cybersecurity audits […]
Strong Passwords: Your First Line of Defense
For NDIS providers, strong passwords are more than a good habit—they’re a frontline defense against data breaches, identity theft, and unauthorized access to sensitive participant information. Vivek Mahajan, founder of Careable and Cyber.Guide, has seen the risks firsthand. As a registered NDIS provider since 2022, Vivek has secured Careable’s systems with robust authentication, drawing on […]
Is Your Wi-Fi Putting Your NDIS Business at Risk?
Wi-Fi is the backbone of NDIS provider operations, enabling access to participant records, NDIS portal submissions, and remote coordination. However, an unsecured Wi-Fi network is an open door for hackers to intercept sensitive data or access participant files. Vivek Mahajan, founder of Careable and Cyber.Guide, has addressed this risk directly. Since launching Careable in 2022 […]
NDIS Compliance and Cybersecurity: What You Need to Know
Cybersecurity and NDIS Compliance 1. NDIS Commission’s Data Security Expectations The NDIS Practice Standards (Outcome 10: Information Management) require providers to: This applies to NDIS portals, cloud software (e.g., Careview), email, mobile apps, and digitized paper files. NDIS Compliance: Secure systems meet NDIS Code of Conduct for participant privacy. Example: The 2024 ACSC Annual Cyber […]
What to Do If Your NDIS Business Gets Hacked
No NDIS provider is immune to cyberattacks, but a swift, informed response can minimize damage and protect participant trust. Vivek Mahajan, founder of Careable and Cyber.Guide, understands this challenge. Since launching Careable in 2022 as a registered NDIS provider, Vivek has prepared for cyber incidents, drawing on his 12 years of cybersecurity experience at Cisco, […]
Cybersecurity Myths NDIS Providers Should Stop Believing in 2025
Cybersecurity myths can lull NDIS providers into a false sense of security, leaving participant data vulnerable to breaches. Vivek Mahajan, founder of Careable and Cyber.Guide, has tackled these misconceptions head-on since launching Careable as a registered NDIS provider in 2022, drawing on his 12 years of cybersecurity experience at Cisco, NTT, and Fujitsu. The Australian […]
Phishing Scams: How to Spot and Stop Them
Phishing scams are among the most prevalent cyber threats facing NDIS providers, jeopardizing participant trust and compliance with a single wrong click. These deceptive emails, texts, or calls trick staff into sharing credentials, downloading malware, or exposing sensitive data. Vivek Mahajan, founder of Careable and Cyber.Guide, has tackled this risk directly. Since launching Careable in […]
Why NDIS Providers Need Two-Factor Authentication
Passwords alone can’t protect your NDIS business from today’s cyber threats. With phishing attacks and credential theft surging, Two-Factor Authentication (2FA) is a simple yet powerful defense against unauthorized access. Vivek Mahajan, founder of Careable and Cyber.Guide, has made 2FA a cornerstone of Careable’s security since launching as a registered NDIS provider in 2022, leveraging […]
How to Train Your Staff on Cybersecurity Basics
Your staff are your NDIS business’s first line of defense against cyber threats—but also its biggest vulnerability. Handling sensitive participant data daily, one wrong click on a phishing email or a weak password can lead to breaches that harm participants and violate the NDIS Code of Conduct. Vivek Mahajan, founder of Careable and Cyber.Guide, has […]
Why NDIS Providers Can’t Ignore Cybersecurity
NDIS providers handle some of the most sensitive information imaginable—health records, personal details, behavioral reports, and payment data. As the disability support sector digitizes, cybersecurity is no longer optional; it’s a core requirement for safety, compliance, and trust. Vivek Mahajan, founder of Careable and Cyber.Guide, has seen this firsthand. Through Careable, a registered NDIS provider […]
