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Terms and Conditions

Effective Date: May 20, 2025

Welcome to cyber.guide, a website operated by A3V Group Pty Ltd, providing free cybersecurity resources for NDIS providers. These Terms and Conditions (“Terms”) govern your access to and use of cyber.guide (the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. About Us

cyber.guide is hosted in Victoria, Australia, and operated by A3V Group Pty Ltd, located at 104/12, Ormond Boulevard, Bundoora, VIC 3083, Australia. For inquiries, contact us at hello@cyber.guide.

2. Use of the Website

The Website provides free cybersecurity resources for NDIS providers, including guides, checklists, and informational content. You may access and use the Website for lawful purposes, subject to these Terms.

You agree to:

  • Use the Website in compliance with all applicable laws, including the Competition and Consumer Act 2010 (Cth) and the NDIS Code of Conduct.
  • Not use the Website for any unlawful, harmful, or unauthorized purpose, such as distributing malware or engaging in fraudulent activities.
  • Not attempt to gain unauthorized access to the Website’s systems or data.
  • Not reproduce, modify, distribute, or sell the Website’s content without prior written permission from A3V Group Pty Ltd.

3. Intellectual Property

All content on the Website, including text, graphics, logos, and downloadable resources, is owned by or licensed to A3V Group Pty Ltd and protected by Australian copyright laws. You may download or print resources for personal or professional use as an NDIS provider, but you may not:

  • Reproduce, modify, or distribute the content for commercial purposes.
  • Remove any copyright or proprietary notices from the resources.
  • Use the content in a way that suggests endorsement by A3V Group Pty Ltd or its affiliates.

For permission to use content beyond these Terms, contact us at hello@cyber.guide.

4. User Contributions

You may submit inquiries, feedback, or complaints via contact or feedback forms. By submitting content, you:

  • Grant A3V Group Pty Ltd a non-exclusive, royalty-free license to use, reproduce, and display your submission for purposes such as responding to inquiries or improving the Website.
  • Confirm that your submission does not infringe on third-party rights or contain unlawful material.
  • Acknowledge that submissions may be handled as described in our Privacy Policy.

5. Third-Party Links and Services

The Website may contain links to third-party websites or services (e.g., cybersecurity service providers). These links are provided for convenience, and A3V Group Pty Ltd does not endorse or control third-party content. You access third-party services at your own risk, and we are not liable for any loss or damage arising from their use.

6. Disclaimer of Warranties

The Website and its resources are provided “as is” for informational purposes only and do not constitute professional cybersecurity advice. A3V Group Pty Ltd and its associated company, Livlly Technologies, make no warranties, express or implied, regarding the accuracy, completeness, or suitability of the Website or its resources. To the extent permitted by law, we disclaim all warranties, including implied warranties of merchantability or fitness for a particular purpose.

7. Limitation of Liability

To the maximum extent permitted by law, including the Australian Consumer Law, A3V Group Pty Ltd and Livlly Technologies are not liable for any direct, indirect, incidental, or consequential loss or damage arising from:

  • Your use of or reliance on the Website or its resources.
  • Errors, omissions, or inaccuracies in the content.
  • Website downtime, interruptions, or technical issues.
  • Third-party services or links accessed via the Website.

Where liability cannot be excluded under the ACL, our liability is limited to, at our discretion, resupplying the services or paying the cost of resupplying the services.

8. Indemnity

You agree to indemnify and hold harmless A3V Group Pty Ltd, Livlly Technologies, and their officers, employees, and agents from any claims, losses, or damages arising from your breach of these Terms or unlawful use of the Website, to the extent permitted by law.

9. Termination

We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, if you breach these Terms or engage in conduct that harms the Website or its users.

10. Changes to These Terms

We may update these Terms to reflect changes in our services or legal requirements. Updates will be posted on this page, and the effective date will be revised. Your continued use of the Website after changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of Victoria, Australia, and the Commonwealth of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

12. Contact Us

For questions or concerns about these Terms, contact us at:

  • Email: hello@cyber.guide
  • Address: 104/12, Ormond Boulevard, Bundoora, VIC 3083, Australia

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All Cyber.Guide resources are fact-checked, updated quarterly, and aligned with ACSC’s Essential Eight and NDIS Practice Standards. 

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